FAQs

  • At Polished Prose AI, we offer a comprehensive suite of writing services powered by AI to help you communicate clearly, professionally, and persuasively. Our services include:

    • Legal & Advocacy Letters: Crafting professional, empathetic, and persuasive letters for sensitive legal or advocacy matters, ensuring your voice is heard with impact.

    • Professional Letters & Personal Statements: Writing compelling cover letters, recommendation letters, and personal statements that highlight your achievements, goals, and aspirations.

    • Resume & CV Optimization: Designing or refining resumes and CVs that position you as the standout candidate, helping you make an excellent impression on recruiters and employers.

    • Proofreading & Editing Services: Providing thorough proofreading and editing to ensure your content is polished, error-free, and communicates your message effectively.

    • Blog Writing & Content Marketing: Delivering well-researched, optimized, and engaging blog posts and articles to enhance your authority, online visibility, and audience engagement.

    • Professional Biography Writing: Crafting compelling biographies that showcase your expertise, achievements, and personal journey in a way that resonates with your audience.

    • Case Study & Testimonial Writing: Highlighting your successes and customer stories through professionally written case studies and testimonials that build credibility and trust.

    • Website Content Creation: Developing engaging, SEO-friendly content for your website, ensuring that your brand’s message is clear, persuasive, and resonates with your audience.

    • Email Series & Client Communication: Writing custom email campaigns, newsletters, and updates that build strong relationships, nurture leads, and keep your audience engaged.

    • Gift Cards: Offering gift cards for all our services, perfect for helping someone achieve their personal or professional goals.

  • Once you’ve chosen your service and made a purchase, you’ll be asked to submit the relevant information and documents regarding your project through a secure form. Our team will then review the details, create your requested content, and deliver it within the agreed timeline. We offer up to 3 revisions, depending on your chosen package, ensuring you are fully satisfied with the final result.

  • Yes, we use AI technology, including ChatGPT, Canva and Grammarly to support and enhance our writing and editing services. This AI assistance helps us deliver high-quality, consistent, and efficient results. However, all AI-assisted content is reviewed by a professional to ensure it meets our high standards.

  • The delivery time depends on the service you’ve chosen and your package level. Standard services typically take 2-5 business days, while more complex projects may take longer. Upon receiving your project details, we’ll confirm the exact timeline. For premium services, we prioritize quicker turnarounds.

  • We offer revisions as part of our packages, with up to 3 revisions for premium packages. Each revision will build on the previous one, ensuring your project evolves according to your feedback. Our goal is to make sure you're completely satisfied with the final outcome.

  • We offer a refund only if we fail to meet the agreed-upon quality or timelines. If you’re not happy with your work, please reach out within 7 days of receiving the final delivery, and we’ll discuss options to resolve the issue. Refunds are not provided if work is delivered according to the agreement or if the client changes their mind.

  • Once you place your order, we’ll ask you to submit the necessary details for your project. This may include:

    • Specific information about the document you want (e.g., a cover letter, CV, etc.)

    • Relevant personal or professional details (e.g., for resumes or cover letters)

    • Any additional notes or preferences for tone, style, or format.
      After payment, you’ll be directed to a secure form to upload your information.

  • Yes! We offer gift cards for all our services, so you can share the gift of professional writing with friends, family, or colleagues. Simply choose the amount or service and specify the recipient’s details. We’ll send the gift card directly to them.

  • To redeem a gift card, simply choose your service and proceed to checkout. During the checkout process, you’ll be asked to enter your gift card code. The value of the card will then be deducted from your total order. If you have any issues, feel free to contact us!

  • We accept credit and debit card payments via secure online payment gateways. Your payment details are protected with encryption to ensure your privacy.

  • If you have any questions or need help with your order, you can contact us via our Contact Us page, or email us directly at team@polishedproseai.com. Our customer support team is ready to assist you!

  • Absolutely! We take your privacy and data security seriously. We comply with the GDPR (General Data Protection Regulation), which ensures that your personal data is handled with the utmost care and stored securely. For more details, you can read our Privacy Policy.

  • Once we begin working on your order, it cannot be canceled. However, if we haven’t started yet, please contact us within 24 hours of placing the order, and we’ll process a cancellation and refund.